SUNDAY IN-PERSON SERVICE
STARTS AT 12:30 PM
PRIVACY POLICY
Creative Worship Center, Inc. (CWC)
Effective Date: April 8, 2026
Your privacy is important to Creative Worship Center (“CWC,” “we,” “us,” or “our”). This Privacy Policy explains how we collect, use, protect, and disclose information when you access or use our websites, subdomains, forms, funnels, events, livestreams, communication systems, and digital resources.
This Privacy Policy applies to, but is not limited to:
https://thecreativeworshipcenter.org
https://reset.thecreativeworshipcenter.org
https://encounter.thecreativeworshipcenter.org
Any future ministry-related subdomains, landing pages, communication systems, or funnels operated by Creative Worship Center
By using our websites, forms, services, or communication systems, you agree to the practices described in this Privacy Policy.
1. Information We Collect
We may collect the following categories of information:
Personal Information
Name
Email address
Phone number
Mailing address
Billing information
Payment-related information
Ministry, Event, and Service Information
Event registrations
Prayer requests
Volunteer forms
Giving forms
Contact forms
Appointment requests
Visitor information cards
Livestream registrations
Survey responses
Communication Data
Email communications
SMS communications
Conversation history
Customer support interactions
Call recordings where permitted by law
Voicemail messages
Technical Information
IP address
Browser type
Device information
Website activity
Referral source
Cookies and tracking technologies
SMS Consent Information
Consent date and time
Method of opt-in
Mobile number
Messaging preferences
Opt-out history
2. How We Use Your Information
We may use your information to:
Communicate with you about church services, events, and ministry opportunities
Send Prayer Clinic reminders, Encounter Night reminders, and service updates
Send volunteer communications and ministry announcements
Send livestream reminders and follow-up messages
Respond to prayer requests and customer service inquiries
Process donations or event registrations
Improve our websites, forms, communications, and ministry experiences
Maintain records of communications and consent
Maintain legal and regulatory compliance
3. SMS Communications and A2P Compliance
Users may opt in to receive SMS communications through:
Website forms
Event registration forms
Prayer request forms
Visitor cards
Landing pages and funnels
Appointment forms
Keyword text opt-ins
Livestream registrations
Volunteer forms
By opting in, you consent to receive SMS communications from Creative Worship Center. Users may receive recurring messages.
Types of SMS Messages
You may receive:
Service reminders
Prayer Clinic reminders
Encounter Night reminders
Event notifications
Volunteer communications
Giving campaign updates
Ministry announcements
Livestream reminders
Follow-up messages
Customer service responses
Important SMS Disclosures
Consent to receive SMS messages is not a condition of attendance, giving, or participation
Message frequency may vary
Message and data rates may apply
Reply STOP to unsubscribe at any time
Reply HELP for assistance
We do not share SMS consent with third parties or affiliates for marketing purposes. We maintain SMS consent records for llegal and compliance purposes.
Mobile information, phone numbers, and SMS consent data will not be sold, rented, or shared with third parties or affiliates for marketing purposes.
SMS-related information may only be shared with trusted service providers necessary to deliver text messaging services.
4. Email Communications
We may send emails related to:
Church announcements
Event reminders
Prayer Clinic updates
Encounter Night updates
Volunteer information
Livestream notifications
Giving campaigns
Newsletters and ministry updates
You may unsubscribe from promotional emails at any time.
5. Cookies and Tracking Technologies
We use cookies and similar technologies to:
Improve website performance
Understand website usage
Track campaign effectiveness
Customize user experience
Support advertising and analytics efforts
You may disable cookies through your browser settings, although some features of our websites may not function properly.
6. Third-Party Service Providers
We may share limited information with trusted third-party service providers solely as necessary to operate our ministry and communication systems.
These providers may include:
White-label CRM and automation platforms
Payment processors
Email and SMS delivery providers
Website hosting providers
Analytics providers
Advertising platforms
Livestream and media providers
Scheduling and calendar tools
These providers are only permitted to use information as necessary to provide services on our behalf.
We do not sell personal information.
7. Data Retention
We retain personal information only as long as necessary for ministry, legal, operational, tax, accounting, and recordkeeping purposes.
Examples may include:
Event registration records
Donation records
Volunteer records
Communication history
Prayer request submissions
SMS consent records
Call recordings
When information is no longer needed, we will securely delete, anonymize, or archive it as appropriate.
8. Data Security
We implement reasonable administrative, technical, and physical safeguards designed to protect personal information from unauthorized access, misuse, disclosure, or loss.
While no system is completely secure, we take reasonable steps to respond promptly to any known security incident.
9. Mobile Information Sharing
Mobile information, including phone numbers, SMS opt-in records, and consent data:
Will not be sold, rented, or shared for third-party marketing purposes
Will only be shared with service providers necessary to deliver messaging services
Will be handled in accordance with this Privacy Policy
10. Your Privacy Rights
You have the right to:
Request access to your personal information
Request correction of inaccurate information
Request deletion of your personal information, subject to legal obligations
Withdraw consent for communications
Opt out of marketing emails and text messages
To make a request, please contact us using the contact information below.
11. Children's Privacy
Our websites, forms, and communication systems are not intended for individuals under the age of 13.
We do not knowingly collect personal information from children under 13 without parental consent.
12. Policy Updates
We may revise this Privacy Policy from time to time.
Any updates will be reflected by a revised effective date at the top of this page.
Your continued use of our websites, forms, services, or communications after changes are posted constitutes your acceptance of the updated Privacy Policy.
13. Contact Information
Creative Worship Center | 1129 Weaver Dairy Rd. #17134 | Chapel Hill, NC
For SMS support contact: [email protected]
Website: https://thecreativeworshipcenter.org
GET IN TOUCH
WORSHIP ADDRESS: 1300 Martin L. King, Blvd. Chapel Hill, NC 27516
Our building is NOT accessible on Martin L. King Blvd. Turn right at Dixie Rd (off of MLK Blvd) to arrive at the church. A map is available here: https://thecreativeworshipcenter.org/time--location
MAILING ADDRESS: 1129 Weaver Dairy Rd. 17134, Chapel Hill NC 27516
PHONE: (984) 363-2680
Copyright © 2019 - 2026. Creative Worship Center, Inc. All rights reserved.
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